# Passport

> Passport is church management software built for guest follow-up: it records every first-time guest, gives each one a named person to follow up within 48 hours, and shows which guests come back.

Passport is church management software built around one job: keeping the people who visit. It captures guests from your Plan Your Visit page, connection card, prospect cards and ads, and lists them in the Guests hub. Within 48 hours of a first visit, a named person on your team gets a care assignment, and Guest Journeys keep going until the guest is connected to a group, class or ministry. Passport works alongside Breeze and Planning Center, and it can also run people, groups, giving, events and services for churches that want everything in one place.

**Who it is for:** Passport is built for churches that already get visitors and need help with the quiet week after a first visit. That is usually 40 to 1,000 weekly attendees, one or two paid staff, and volunteers at the door.

Machine-readable copies: [pricing in Markdown](https://passport.church/pricing.md) and [every page of this site as Markdown](https://passport.church/llms-full.txt).

## Plans

List prices in USD, flat per church. Each plan includes everything in the one before it. Every plan starts with a 30-day free trial. A card is collected at signup and nothing is charged that day. Texting and email are billed per message on top of the plan; the rates are in [pricing.md](https://passport.church/pricing.md).

- **GoReach**: $9.95/month, or $99/year billed yearly. Outreach teams meeting people in the community before they visit. Includes GoReach map with territory planning and coverage; Door-knocking with nearby prospects on your phone; Prospect cards and prospect follow-up; iOS and Android app; CSV export of your own data; 5 staff seats, 1 campus.
- **Companion**: $49/month, or $470/year billed yearly. Guest follow-up for churches that keep Breeze or Planning Center. Includes everything in GoReach, plus Guests hub and Visit page; Guest Journeys with automatic texts; Connection card and QR welcome card; Guest inbox your follow-up team can answer; Follow-up tasks with a named owner; Retention reports; Connects to Breeze and Planning Center, including attendance; Unlimited staff seats.
- **Plus**: $69/month, or $660/year billed yearly. Churches running everything in Passport. Includes everything in Companion, plus People directory, groups, classes and ministries; Check-in, including kids check-in; Online giving; Service planning; Pastoral care and attendance alerts; Custom forms, workflows and campaigns.
- **Pro**: $99/month, or $950/year billed yearly. Churches with more than one campus, or that want check-in by face recognition. Includes everything in Plus, plus AI attendance (opt-in face-recognition check-in); Up to 5 campuses; Analytics exports.

## Alongside Breeze and Planning Center

Passport works alongside Breeze and Planning Center. Keep your church database where it is: your staff and volunteers go on using the system they know, and Passport handles follow-up with your guests.

- **Breeze**: Import your people, tags, events and attendance history from Breeze. While the connection is set to keep Breeze updated, each new guest Passport captures is added to Breeze, matched to anyone already there so nobody is entered twice. If you take attendance in Breeze, Passport reads it from the Breeze events you match to your services, so it knows when a guest comes back.
- **Planning Center**: Import your people, households, groups, events, check-ins and services from Planning Center. If you check people in with Planning Center Check-Ins, Passport reads the check-ins for the events you match to your services, so it knows when a guest comes back. First-time guests checked in there start their follow-up in Passport.

## Key terms

Passport uses these words precisely. Full definitions: [glossary](https://passport.church/glossary/).

- **Guest**: Anybody your church has met and has not yet connected. It spans both Prospects and Visitors, and it ends the moment somebody joins a group, a class or a ministry.
- **Prospect**: Someone your team has met who has not yet attended a church service. Somebody who came to a community event or planned a visit they have not kept is still a Prospect.
- **Visitor**: Someone whose attendance at a church service has been recorded at least once. Groups, classes and community events never make somebody a Visitor — only a service does.
- **Attendee**: A Visitor who has been present for a number of distinct weeks your church sets, counting services, small groups and class sessions alike. Off by default.
- **Member**: Someone who has met every membership criterion your church configured — attendance weeks plus whichever of baptism, a signed agreement and required classes you require.
- **Guest stage**: The stage Passport works out for itself from attendance, visit plans and connections — Invited, Coming, First visit, Came back, Connected. Nobody sets it by hand.
- **Plan Your Visit**: Your church’s public page where a guest picks a real upcoming service and tells you they are coming. Every church has exactly one, live from day one — there is no draft or publish step.
- **Visitor Connection Card**: A QR code on seat backs, the welcome desk or the bulletin that opens a short form on the guest’s own phone. Plan Your Visit catches people before Sunday; this catches them on it.
- **Prospect Card**: A printed card carrying a QR code unique to whoever handed it out, so an outreach team can tell which conversations turned into visits.
- **GoReach**: Passport’s entry tier and the outreach half of the product: capturing prospects in the field, logging interactions against a map, and working follow-ups by hand.
- **Guests hub**: The one staff screen Sunday runs on, with four tabs: Today, Pipeline, Needs attention and Insights. Every guest action is taken from here.
- **Care assignment**: A follow-up task owned by a named person. Passport creates one automatically when a first-time visitor is recorded, and when somebody asks for prayer, a ride or help from a prospect card.
- **Guest Journeys**: Ten automatic sequences of messages and tasks, anchored to what a guest actually did. Steps run as a text, an email, a task for a person, or a staff alert — never a push notification.
- **Visitor-Member Path**: The rules your church writes down for what each rung of the ladder means and when Passport should promote somebody. Nothing here ever demotes anyone automatically.
- **Guest Funnel**: The three surfaces over everybody who entered as a live guest: the Pipeline board, the Needs attention queue, and Insights — where guests came from and what a first visit cost.
- **Engagement score**: A number from 0 to 100 on every person, from how recently they were here, how often they have been, and whether they are connected. A fixed formula — not a prediction, and not AI.
- **At-risk alerts**: Passport flags somebody whose absence is long relative to their own history, not against a fixed number of weeks. Staff see a phrase — “overdue”, “needs a check-in” — never a score.
- **Growth Pipeline Report**: Groups people by the month they arrived and shows how far up the ladder each group has travelled. It answers a different question from the Pipeline board, and the two are not meant to agree.

## Product

- [Church Management Software for Guest Follow-Up](https://passport.church/): Church management software built for guest follow-up. Text first-time guests, give each a named caller, and keep Breeze or Planning Center. From $49/month.
- [Church Management Software Features by Plan](https://passport.church/features/): Church management software features in the order a guest meets them: Visit page, QR connection card, Guest Journeys, who came back, check-in and giving.
- [Passport Glossary: Church Guest Follow-Up Terms](https://passport.church/glossary/): Plain definitions of the words used in church guest follow-up: Prospect, Visitor, Attendee and Member, Plan Your Visit, Guest Journeys and care assignments.
- [Church Management Software Pricing and Plans](https://passport.church/pricing/): Church management software pricing: guest follow-up for $49/mo alongside Breeze or Planning Center, four flat plans from $9.95, and a 30-day free trial.
- [Church Management Software Demo, Try It Live](https://passport.church/demo/): Open a live church management software demo in one click. Explore a sample church’s guests, follow-up tasks, texts and reports, with nothing to fill in first.
- [Church Guest Follow-Up Software: How It Works](https://passport.church/church-guest-follow-up-software/): Church guest follow-up software records each first-time visitor, texts them the same day and gives a named person the follow-up. See how, plus a free checklist.
- [Start Your 30-Day Free Trial](https://passport.church/signup/): Start a 30-day free trial of Passport, guest follow-up software that works alongside Breeze or Planning Center. No charge today; monthly plans cancel anytime.
- [Church Management Software Security at Passport](https://passport.church/security/): Church management software security in plain language: how Passport protects staff accounts, member portal links, card and face data, and your exports.

## Breeze and Planning Center

- [Breeze Visitor Follow-Up: Keep Breeze, Add Passport](https://passport.church/breeze-church-management/): Breeze visitor follow-up without switching systems. Passport imports from Breeze, texts new guests, assigns each a named person and reads attendance. $49/mo.
- [Planning Center Visitor Follow-Up Add-On](https://passport.church/planning-center-church-management/): Planning Center visitor follow-up that starts at Check-Ins. Passport reads check-ins, texts new guests and gives each a named owner. $49/mo, 30-day trial.

## Compare

- [Passport vs Planning Center: Keep PCO, Add Follow-Up](https://passport.church/compare/passport-vs-planning-center/): Passport vs Planning Center: dated prices, what each does best, and how Companion adds guest follow-up alongside PCO for $49/month. Or switch.
- [Passport vs Breeze: Keep Breeze, Add Guest Follow-Up](https://passport.church/compare/passport-vs-breeze/): Passport vs Breeze ChMS, compared honestly. Keep Breeze as your church database and add guest follow-up with Passport Companion for $49/month.
- [Passport vs ChurchTrac: Price, Features and Follow-Up](https://passport.church/compare/passport-vs-churchtrac/): Passport vs ChurchTrac: low-cost church admin with accounting, or guest follow-up from $49/month. Dated prices, honest trade-offs and which fits your church.
- [Passport vs FellowshipOne: Features, Pricing and Fit](https://passport.church/compare/passport-vs-fellowshipone/): Passport vs FellowshipOne: an enterprise ChMS sold by quote, or published flat plans built for guest follow-up from $49/month. See which fits your church.
- [Passport vs Rock RMS: Cost, Setup and Guest Follow-Up](https://passport.church/compare/passport-vs-rock-rms/): Passport vs Rock RMS: free, open-source and deeply customizable, or hosted guest follow-up from $49/month that needs no developer. Compare cost and setup.
- [Breeze vs Planning Center: An Honest Comparison](https://passport.church/compare/breeze-vs-planning-center/): Breeze vs Planning Center: prices checked July 2026, what each does best, which fits your church, and how to add guest follow-up to either one.

## By church tradition

- [Apostolic Church Management Software](https://passport.church/apostolic-church-management-software/): Apostolic church management software that records altar decisions, tracks baptism and Holy Ghost dates, and gives every guest a named person to follow up.
- [Baptist Church Management Software](https://passport.church/baptist-church-management-software/): Baptist church management software that turns each visitor card into a welcome text and a named follow-up call, alongside Breeze. From $49/mo.
- [Non-Denominational Church Management Software](https://passport.church/non-denominational-church-management-software/): Non-denominational church management software that captures each guest, texts them that afternoon and gives each one a named person. Works with Planning Center.

## Free tools and research

- [Church Visitor Retention Assessment](https://passport.church/scorecard/): Take the free church visitor retention assessment: ten questions, about three minutes. See your score out of 20 and the area to work on first.
- [Church Visitor Retention ROI Calculator](https://passport.church/roi-calculator/): Free church visitor retention ROI calculator. Enter visitors, return rate and giving to see how many more families stay and how fast follow-up pays for itself.
- [Church Visitor Retention Statistics (2026)](https://passport.church/church-visitor-retention-statistics/): Sourced church visitor statistics on first-time guests, follow-up, attendance and church size, each linked to Lifeway, Pew, Gallup or Hartford research.

## Company

- [Passport Church Software: Built for the Week After a Visit](https://passport.church/about/): Passport church software exists to keep the guests who visit. Why we built it, who it’s for, and how it works alongside Breeze and Planning Center.
- [Passport Partners: Refer a Church, Get a Free Month](https://passport.church/partners/): Refer a church to Passport. The church you refer gets 50% off its first month, and you get a free month of Passport when it becomes a paying subscriber.
- [Church Consulting for Visitor Retention & Growth](https://passport.church/consulting/): Church consulting for visitor retention: find where first-time guests slip away, design follow-up volunteers can run, and coach the launch. Free discovery call.

## Blog

- [Church Visitor Retention Blog for Pastors](https://passport.church/blog/): Practical guides on church visitor retention for pastors and connection teams: guest follow-up, welcoming first-time visitors, assimilation and church software.

## Optional

- [Book a Passport Walkthrough](https://passport.church/demo/walkthrough/): Prefer a guided tour? Book a 20-minute Passport walkthrough and see guest follow-up from Sunday's connection card to the family that comes back.
- [Privacy Policy](https://passport.church/privacy-policy/): How Passport collects, uses, shares and protects personal information for churches, guests and members, including SMS opt-out, data retention and your rights.
- [Terms and Conditions](https://passport.church/terms-and-conditions/): Terms for using Passport church software: acceptable use, data ownership, SMS consent, subscription billing, messaging charges, cancellation and data export.

## Documentation

- [Support documentation](https://passport.church/support/docs): the authoritative product reference.
- [Documentation llms.txt](https://passport.church/support/llms.txt)
- [Documentation llms-full.txt](https://passport.church/support/llms-full.txt)

## Not in the product

- No generative AI and no large language model anywhere. The only machine learning is face-recognition check-in: Pro tier, off by default, self-hosted models, video never leaves the device, and it cannot be enabled until a named administrator records acceptance of biometric responsibility.
- No SOC 2, GDPR, PCI-DSS, HIPAA or CCPA certification, and no such programme underway.
- Member portal access is by passport ID alone. It is a bearer credential by deliberate design, not a password-protected login.
- SMS is sent through TextGrid and email through Resend, not Twilio and not SendGrid.
- Fasting campaigns is not available to any customer on any plan.
- Home Bible study pipeline is not available to any customer on any plan.
- Sermon archive and podcast is not available to any customer on any plan.
- Volunteer background checks is not available to any customer on any plan.